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:: policy, terms and conditions
ACCEPTABLE USE POLICY, TERMS & CONDITIONS

PLEASE READ THE FOLLOWING TERMS OF SERVICE PROVISION CAREFULLY, BEFORE USING OUR SERVICES.

Your use of the Publisher’s service(s) signifies your acceptance of the Publisher’s terms and conditions of service provision. If you do not wish to be bound by the Publisher’s terms and conditions of service provision, you may not use the service(s) offered and you should leave this web site immediately. It is your responsibility to review these terms from time to time so you will be apprised of any change.

In order to use certain services of the Publisher you agree to:
a) provide true, accurate, current and complete information about yourself or your company as prompted by the applicable registration form(s) and
b) maintain and promptly update the information. If you provide any information that is untrue, inaccurate, not current or incomplete or information the Publisher has reasonable grounds to suspect to be untrue, inaccurate, not current or incomplete, the Publisher reserves the right to refuse any and all current or future use of the services (or any portion thereof)by you.

RULES FOR, AND LIMITATIONS ON, USE OF PUBLISHER’S SERVICES
This represents the Publisher’s Acceptable Use Policy in it’s entirety and supersedes any other written or oral policy. This policy defines the terms and conditions all customers agree to when they sign-up for services offered for sale by the Publisher. The publisher reserves the exclusive right to revise, change or amend any portion of this policy, at any time, without advance notice to any party.

Customers using any service(s) offered by the Publisher shall be bound by and, must comply with, all policies in this agreement. Clients or customers violating the Publisher’s Terms and Conditions of Service Provision may, at the sole discretion of the Publisher, have their services cancelled without refund and/or face prosecution for such violation(s).

INTERPRETATION
The provisions of this Policy are intended as guidelines and not meant to be exhaustive. In general, any conduct that violates any laws, regulations, or any of the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. The Publisher reserves the exclusive right at any and all times to prohibit activities that the Publisher deems as damaging to it’s commercial reputation and goodwill.

NETWORK SECURITY
Activities strictly prohibited:

· Tampering with other accounts, or committing unauthorized intrusions into any part of the Publisher’s or related systems, or use of any servers, files, accounts, or networks to intrude without authorization into any other system or systems is strictly prohibited.

· Using accounts not provided or intended for use by Customer, or circumventing security provisions in order to access services without incurring charges.

· Using the system in a manner that unfairly encumbers disk space, processors or other system resources beyond those provided as part of the service or services purchased.

· Making deliberate attempts to interfere with a service, overload a service or attempt to disable a host.

GENERAL
All customers agree to abide by the following general provisions:
1. All web-marketing services provided to the Customer by the Publisher may only be used for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

2. The Publisher reserves the right, at it’s sole discretion, to deactivate the Customer's account(s) upon an indication of credit problems, including delinquent payments, and if portions of this agreement are, at the discretion of the Publisher being violated in any way.

3. All services provided by the Publisher are provided on an "as is" basis. The Publisher gives absolutely no warranty, expressed or implied, for any service(s) provided, including, without limitation, warranty of merchantability and warranty of fitness for a particular purpose beyond those expressed for certain services. The Publisher expressly excludes any reimbursement for losses of income due to disruption of service by the Publisher or its providers that exceed the fees paid by the Customer.

4. Customer acknowledges that the Publisher is not responsible for any damages arising from the Customer's use of any service(s) provided by the Publisher or Customer's inability to use any service(s) for any reason whatsoever.

5. Customer is solely responsible for backing up their content and or any files that reside on Publisher’s managed and/or owned servers. The Publisher is not responsible in anyway for the content a customer hosts on the Publisher’s servers, or for the reliability of the transmission of data across or through the Publisher’s network.

6. Customer hereby agrees that any material submitted for publication on the Publisher’s managed and/or owned servers will not contain anything leading to an abusive or unethical use of the hosting service. Abusive and unethical materials include, but are not limited to, pornography, obscenity, nudity, violations of privacy, computer viruses, and any defamatory, harassing and harmful materials or uses. Customer hereby agrees to indemnify and hold harmless the Publisher, it’s directors, officers and employees from any claim resulting from your publication of materials or your use of those materials. The Publisher at it’s sole discretion, may or may not give notice before deactivating the use of any account(s) that are determined to violate this agreement in anyway.

7. Due to the public nature of the Internet, all information should be considered generally accessible to the public and important or private information should be treated carefully. The Publisher is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network the Publisher or its customers may utilize.

8. The Publisher maintains exclusive control and ownership of any and all I.P. Numbers and addresses that may be assigned to Customer and reserves, in its sole discretion, the right to change or remove any and all I.P. numbers and addresses.

9. Use of any information obtained via the Publisher is at user’s risk. The Publisher specifically denies any responsibility for the accuracy or quality of information obtained through its services.
10. Use of other organizations' networks or computing resources is subject to their respective permission and usage policies.

11. If EDEN PRODUCTION cancels Customer's account for any reason, Customer agrees not to re-register without the Publisher’s written consent. In the event Customer re-registers without Publisher’s prior written consent, the Publisher will cancel Customer's account and, all dues and fees paid to date will be forfeit regardless of whether service has been rendered. Additionally, any amounts owed in arrears shall be due and payable immediately.

12. The Publisher requires that Customer be qualified to enter into a legal contract. The Publisher cannot accept payments from persons who are not at least eighteen (18) years of age. Customer will be held responsible for keeping all billing data for Publisher accurate and up to date. False data supplied for the contract between Publisher and Customer shall be legal reason for account termination. Further, use of service(s) provided by Publisher shall constitute proof that Customer is of legal age to enter into legal contract(s).

13. The Customer agrees to defend, hold harmless, and expeditiously indemnify EDEN PRODUCTION from any and all liability, claim, loss, damage or expense arising out of Customer's breach or violation of any covenant contained in this Policy, or resulting from the Customer's use of service(s) provided by the Publisher.

14. Customer agrees to waive and hold Publisher harmless from any claims relating to any action taken by the Publisher as part of an investigation into a suspected violation of this Policy or as a result of its conclusion that a violation of this Policy has occurred. Therefore, Customer cannot sue or recover any damages whatsoever from Publisher as a result of the decision to remove material from its server, or to suspend or terminate a Customer's account.

15. The web server is physically located in the province of Ontario, and the Customer may only access the server by means of the Internet, an interstate common carrier of information.

16. EDEN PRODUCTION reserves the right to reduce or remove CPU or any other resource intensive process, including but not limited to bandwidth, disk usage, etc.

17. The Publisher has a strong corporate policy to respect and protect the privacy of it’s customers and their information that is stored on the Publisher’s Hosting Services. The Publisher will only access and disclose information as necessary to comply with applicable laws and government requests, to provide the Publisher Services, to operate or maintain it’s systems or to protect Publisher or its customers.

POLICY ENFORCEMENT
When The Publisher becomes aware of any alleged violation of this agreement, Publisher will immediately initiate an investigation. The Publisher may at its own discretion anytime during an investigation, restrict a Customer's access in order to prevent any further possible unauthorized activity. Depending on the severity of the violation, the Publisher may, at its sole discretion, restrict, suspend, or terminate a Customer's account and/or pursue other legal remedies. If such violation is a criminal offence, the Publisher will promptly notify the appropriate law enforcement department of such violation.

Notwithstanding the above the Publisher reserves the sole and exclusive right to terminate any service to any customer at anytime. Any fees that have been paid in advance of cancellation will be pro-rated and paid to customer provided the Publisher initiates such cancellation without cause. If cancellation of service is a result of a violation of this agreement that causes the Publisher to incur any additional costs (i.e. network traffic, unlimited disk space, licensing charges, etc…), customer acknowledges their responsibility to reimburse the Publisher for fees paid in advance and/or future billing.

The Information We Collect
The Publisher may collect personally identifiable information from service users in a variety of ways, including the use of online forms for ordering products and services, and other instances where Users are invited to volunteer such information. The Publisher may also collect information about how Users use our web site, for example, by tracking the number of unique views received by the pages of the web site or the domains from which Users originate. We may use "cookies" to track how Users use our Web site. A cookie is a piece of software that a Web server can store on the Users' PC and use to identify the User should they visit the Web site again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our Web site.

How We Use Information
The Publisher may use personally identifiable information collected through our web site to contact Users regarding products and services offered by the Publisher and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with the Publisher and such affiliates, independent contractors and business partners. The Publisher may also use information collected through our web site for research regarding the effectiveness of the web site and the marketing, advertising and sales efforts of the Publisher, its trusted affiliates, independent contractors and business partners.

Disclosure of Information
The Publisher may disclose information collected from Users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, we may transfer information collected from Users in connection with a sale of the Publisher’s business.

Anti-Spam Policy
Eden Production specifically does not authorize the use of its proprietary computers, servers, routers and computer network (the "Eden Production Network") to accept, transmit or distribute unsolicited bulk e-mail sent from the Internet to Eden Production subscribers (or to others). It is also a violation of Eden Production policy, and the law, to send or cause to be sent to, or through, the Eden Production Network email that makes use of or contains invalid or forged headers, invalid or non-existent domain names or other means of deceptive addressing. Eden Production considers such email to be unlawful and a violation of our policy, and any attempt to send or cause such email to be sent to, or through, the Eden Production Network is unauthorized. Moreover, any email relayed from a third party's mail servers without the permission of that third party, or any email that hides or obscures, or attempts to hide or obscure, the source of an email also constitutes an unauthorized use of the Eden Production Network. Email sent or caused to be sent to the Eden Production Network that violates your agreement with Eden Production is also unauthorized. Nor does Eden Production authorize the harvesting or collection of screen names from the Eden Production Online service for the purpose of sending unsolicited email. Any such action also constitutes violation of Eden Production policy.

Limitations on Sending E-mail
• You may send a single e-mail message to a maximum of 50 recipients in one mailing, not to exceed 100 recipients within a 10 hour period. All single e-mails sent to over 50 addressees will not be delivered. No notice will be given to you in this case.
• If you send e-mails to more than 100 recipients within a 10 hour period, your ability to send ANY e-mail messages and your website will be suspended for 72 hours. You will receive a Notice regarding this action.

Eden Production reserves the right to take all legal and technical steps available to prevent unsolicited bulk email or other unauthorized email from entering, utilizing or remaining within the Eden Production Network. Such action may include, without limitation, the use of filters or other network devices, immediate termination of Eden Production service, and prosecution of offenders through criminal or civil proceedings. Nothing in this policy shall be construed to grant any right to transmit or send email to, or through, the Eden Production Network, and in no event shall any failure by Eden Production to enforce this policy constitute a waiver of Eden Production's rights.

REFUND POLICY
The Publisher’s services are based on a fee paid via the Customer's credit card. Publisher does not issue credits or refunds in the event of a change in services requested or cancellations. The cost to track and issue credits or refunds would be relatively high and the benefit would be relatively low considering the nominal monthly fees. However, for ongoing services customer, the Publisher, will refund the unused portion of the service upon receipt of written notice requesting cancellation at least 30 days prior to the date of requested service cancellation. Such written notice of cancellation should be forwarded to Support@edenproduction.com <mailto:Support@edenproduction.com> .

 
 
 
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POLICY, TERMS and CONDITIONS
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